Privacy Policy


The Scope of This Policy

This policy applies to all GariConnect users, including Guests and Hosts, and to all GariConnect platforms and services, including our app, website, features, and other services. Please remember that your use of the GariConnect Platform is also subject to our Terms of Service.

The Information We Collect


When you use the GariConnect Platform, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like third-party services, and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you.

Information You Provide to Us

Account Registration


When you create an account with GariConnect, we collect the information you provide us, such as your name, email address, phone number, birth date, and payment information.

Vehicle data


We collect information you provide in relation to a vehicle such as vehicle listing details, license plate number , availability dates, reviews, and uploaded vehicle photos.

Identity verification data


In some instances, we may collect identity verification information such as a photograph or scanned copy of the driver’s license, passport, national ID card, or payment card, social media account information, driver’s/motor vehicle record, insurance information, or other forms of identification information.

Ratings and Feedback


When you rate and provide feedback about Guests or Hosts, we collect all of the information you provide in your feedback.

Communications


When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.

Personal Information We Automatically Collect

Usage data


We collect information about your use of our Platform, including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code. We also collect information about your interactions with our app and website, including the pages and content you view and the dates and times of your use.

Location Information


When you use certain features of our Platform, we may collect information about your approximate location (e.g., city/town associated with your IP address). When you opt in to use our location sharing feature, we may collect the precise location information of your mobile device. Keep in mind that most mobile devices allow you to control or disable the use of location services by any application on your mobile device in the device’s settings menu.

Device data


We collect information about your computer or mobile device, such as its operating system type and version number, manufacturer and model, browser type, screen resolution, IP address, unique device identifiers, or general location information such as city, state, or geographic area.

Communications Between Hosts and Guests


We work with a third party to facilitate phone calls and text messages between Hosts and Guests without sharing either party’s actual phone number with the other. But while we use a third party to provide the communication service, we collect information about these communications, including the participants’ phone numbers, the date and time, and the contents of SMS messages.

Cookies, Analytics, and Third-Party Technologies


We collect information through the use of “cookies”, tracking pixels, data analytics tools like Google Analytics, SDKs, and other third-party technologies to understand how you navigate through the GariConnect Platform and interact with our advertisements, to make your experience safer, to learn what content is popular, to improve your site experience, to serve you better ads on other sites, and to save your preferences.

Personal Information We Collect From Third-Party Sources

Third-party services. If you choose to log in to our Services through a third-party site or service (e.g., Apple, Facebook, or Google), the third-party service may send us information such as your registration and profile information from that service. The information we may receive varies by service and is controlled by the relevant service. By associating an account managed by a third party with your GariConnect account and authorizing us to have access to this information, you agree that we may collect, store, and use this information in accordance with this Privacy Policy. We are not responsible for how those third parties use and share your information.

Background check services

To the extent permitted by applicable laws, GariConnect may collect background information about you from public records or other screening services. We may use your information, including your full name and date of birth, to obtain such reports.

How We Use Your Information

We use, store, and process your personal information to provide and improve the Services and for security and safety purposes. For example, we may use your information:


To provide the Services, including to:


Provide and operate the Services

Provide customer support

Send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you at any telephone number, by placing a voice call or through text (SMS) or email messaging

Facilitate your login to the Services via third-party identity and access management providers, such as Facebook, Google, and Apple

Process transactions and send notices about your transactions

Personalize or customize your user experience

Enable you to communicate with other GariConnect users, including by sending them messages or other information during the booking process

Facilitate your referral invitations

Send your requests for reviews, for fraud detection and prevention, and for any purpose you authorize at the time of collection

Administer referral programs, rewards, surveys, contests, or other promotional activities or sponsored events in which you participate.