This policy applies to all GariConnect users, including Guests and Hosts, and to all GariConnect platforms and services, including our app, website, features, and other services. Please remember that your use of the GariConnect Platform is also subject to our Terms of Service.
The Information We Collect
When you use the GariConnect Platform, we collect the information you provide, usage information, and information about your device. We also collect information about you from other sources like third-party services, and optional programs in which you participate, which we may combine with other information we have about you. Here are the types of information we collect about you.
Information You Provide to Us
Account Registration
When you create an account with GariConnect, we collect the information you provide us, such as your name, email address, phone number, birth date, and payment information.
Vehicle data
We collect information you provide in relation to a vehicle such as vehicle listing details, license plate number , availability dates, reviews, and uploaded vehicle photos.
Identity verification data
In some instances, we may collect identity verification information such as a photograph or scanned copy of the driver’s license, passport, national ID card, or payment card, social media account information, driver’s/motor vehicle record, insurance information, or other forms of identification information.
Ratings and Feedback
When you rate and provide feedback about Guests or Hosts, we collect all of the information you provide in your feedback.
Communications
When you contact us or we contact you, we collect any information that you provide, including the contents of the messages or attachments you send us.
Personal Information We Collect From Third-Party Sources
Third-party services. If you choose to log in to our Services through a third-party site or service (e.g., Apple, Facebook, or Google), the third-party service may send us information such as your registration and profile information from that service. The information we may receive varies by service and is controlled by the relevant service. By associating an account managed by a third party with your GariConnect account and authorizing us to have access to this information, you agree that we may collect, store, and use this information in accordance with this Privacy Policy. We are not responsible for how those third parties use and share your information.
Background check services
To the extent permitted by applicable laws, GariConnect may collect background information about you from public records or other screening services. We may use your information, including your full name and date of birth, to obtain such reports.
How We Use Your Information
We use, store, and process your personal information to provide and improve the Services and for security and safety purposes. For example, we may use your information:
To provide the Services, including to:
Provide and operate the Services
Provide customer support
Send you service, support, and administrative messages, reminders, technical notices, updates, security alerts, and information requested by you at any telephone number, by placing a voice call or through text (SMS) or email messaging
Facilitate your login to the Services via third-party identity and access management providers, such as Facebook, Google, and Apple
Process transactions and send notices about your transactions
Personalize or customize your user experience
Enable you to communicate with other GariConnect users, including by sending them messages or other information during the booking process
Facilitate your referral invitations
Send your requests for reviews, for fraud detection and prevention, and for any purpose you authorize at the time of collection
Administer referral programs, rewards, surveys, contests, or other promotional activities or sponsored events in which you participate.